Privacy Policy
TrustPro Title and Escrow, Inc.
Effective Date: 8/18/2026
Information We Collect and Why We Collect It
We collect personal data to operate our business and provide you with our services. We only collect the information that is necessary for the purposes outlined in this policy.
Information You Provide to Us Directly: When you engage our services, we collect your name, email address, phone number, mailing address, and other contact details. We also collect financial information related to your real estate transaction, including information required for title searches, insurance underwriting, and escrow services. If you contact our support team, we collect your name, email address, phone number, and the content of your communication. When you consent to receive SMS messages from us, we collect your mobile phone number and a record of your consent.
Information We Collect Automatically: When you use our website, we automatically collect certain information about your device and your activity, including your IP address, browser type, operating system, geographic location, pages visited, and time of visit. This information is used to analyze and improve the performance of our website and services, and to secure our services.
Information We Receive from Third Parties: We may receive additional information from public records, government databases, or other third-party sources to perform accurate title searches, verify property information, and comply with regulatory requirements.
Cookies and Tracking Technologies: Our website uses cookies and similar tracking technologies to enhance your browsing experience and analyze website traffic. You can manage your cookie preferences through your browser settings.
How We Use Your Information
We use your information for the following purposes:
To provide title insurance, escrow, and related real estate services. To communicate with you regarding your transactions, including via SMS, email, and phone. To send you closing appointment reminders, document status updates, and signing instructions via SMS when you have opted in. To comply with legal obligations and regulatory requirements. To improve our services, website functionality, and user experience. To respond to your inquiries and provide customer support.
Sharing of Information
We may share your personal information with the following categories of third parties for the purposes described below:
Service Providers: We engage trusted third-party service providers to perform functions and provide services to us, such as cloud hosting, payment processing, and customer support platforms. We only share the minimum amount of information necessary for the service provider to perform its function, and these parties are contractually obligated to protect your data.
Legal and Regulatory Disclosures: We may disclose your information if required to do so by law or in response to valid requests by public authorities, such as a court order or subpoena, to protect our rights, or to protect the safety of our users or the public.
Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred to the acquiring entity. We will notify you of any such transfer.
Title Underwriters and Transaction Parties: We may share information with title insurance underwriters, lenders, real estate agents, and other parties directly involved in your real estate transaction as necessary to complete the transaction.
No Sharing or Selling of Mobile Data
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Data Security
We take the security of your personal information seriously and have implemented reasonable physical, technical, and administrative safeguards to protect your data from unauthorized access, use, or disclosure. These measures include encryption, access controls, firewalls, and regular security assessments.
While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security. No method of transmission over the Internet or method of electronic storage is 100% secure.
In the event of a data breach, we have established procedures to handle any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.
Data Retention
We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our legal agreements and policies. Title and escrow records may be retained for extended periods as required by applicable state and federal regulations.
Your Privacy Rights
We believe you should have control over your personal data. You have the following rights regarding your personal information:
Right to Access: You have the right to request a copy of the personal information we hold about you.
Right to Correction: You have the right to ask us to correct any personal information you believe is inaccurate or incomplete.
Right to Deletion: You have the right to request that we delete your personal data, subject to legal or contractual obligations and regulatory retention requirements.
Right to Opt-Out: You have the right to opt out of marketing communications by following unsubscribe instructions or contacting us directly. For SMS messages, you may opt out at any time by replying STOP to any message.
How to Exercise Your Rights: To exercise any of your privacy rights, please contact us at info@trustprotitle.com or (727) 516-7400. We will respond to all legitimate requests within 30 days.
SMS/Text Messaging Communications
By providing your mobile phone number to TrustPro Title and Escrow, Inc., you consent to receive SMS/text messages related to your real estate closing, title search, escrow transaction updates, appointment reminders, document status notifications, signing instructions, and other communications related to our services.
Message Frequency: Message frequency may vary depending on the status of your transaction and your interactions with our team.
Message and Data Rates: Standard message and data rates may apply. Please contact your wireless carrier for details about your messaging plan.
Opt-Out (STOP): You may opt out of receiving SMS messages at any time by replying STOP to any message you receive from us. After opting out, you will receive a one-time confirmation message, and no further SMS messages will be sent to your number from that sender.
Help (HELP): For assistance or questions about our SMS service, reply HELP to any message you receive, or contact us at info@trustprotitle.com or (727) 516-7400.
Consent: By providing your phone number and agreeing to receive text messages, you confirm that you are the owner or authorized user of the mobile device associated with the phone number provided. Your consent to receive SMS messages is not a condition of purchasing any product or service from TrustPro Title and Escrow, Inc.
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Children's Privacy
Our services are not intended for children under 13, and we do not knowingly collect personal information from them. If you believe we have collected information about a child, please contact us, and we will take appropriate action.
Changes to This Privacy Policy
We reserve the right to modify this Privacy Policy at any time. Any changes to this policy will be effective immediately upon being posted on this page, with an updated Effective Date at the top. We will provide notice of any material changes by placing a prominent notice on our website. Your continued use of our services after the effective date of the revised policy constitutes your acceptance of the terms.
Contact Us
If you have any questions regarding this Privacy Policy or wish to exercise your privacy rights, please contact us at:
TrustPro Title and Escrow, Inc.50 S. Belcher Rd, Suite 101Clearwater, FL 33765Email: info@trustprotitle.comPhone: (727) 516-7400
TrustPro Title and Escrow, Inc. © 2026
